Tom Carpenter gives an overview of LearnKey’s upcoming Windows 7 Enterprise Desktop Support Technician course. This course helps individual prepare to take the Microsoft Certified IT Professional (MCITP): Enterprise Desktop Support Technician exam 70-685. The Windows 7 Enterprise Desktop Support Technician training course from LearnKey will teach you everything you need to know about supporting Windows 7 clients once the machines have been deployed and configured in an enterprise environment. This course is specifically designed to teach you how to analyze the environment and select the best means possible of deploying Windows 7. After taking this course you will be able to answer questions like What happens when the system fails? What steps do I need to take to resolve security issues? and How do I enable remote assistance in Windows 7?. This course will prepare you to pass MCTS exam 70-685. Check out www.learnkey.com for this and other exciting courses.