Can someone point me to a documented source for industry standards in Desktop support?

Question by Todd330: Can someone point me to a documented source for industry standards in Desktop support?
What is the industry standard for PC’s per Desktop Support position? No opinions please, just documented sources please.

Thanks.

Best answer:

Answer by jack
I’m not sure if I know what you mean? You can get a list of some of the hardware standards at http://www.IEEE.com and for protocols you can get them at http://www.rfc-editor.com.

What do you think? Answer below!